OnsiteSetup Privacy Policy and Non-Disclosure Agreement (NDA)

OnsiteSetup ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal and business information is secure. This Privacy Policy outlines how we collect, use, store, and protect the information shared with us. Additionally, it includes a Non-Disclosure Agreement (NDA) to further ensure the confidentiality of sensitive data shared during the course of our business relationship.

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1. Information We Collect

We collect the following types of information from our clients:

  • Personal Information: Names, email addresses, phone numbers, and billing details necessary for communication and invoicing.
  • Business Information: Project details, objectives, timelines, and any confidential business information related to the services we are providing.
  • Usage Data: Information regarding how you use our website, including IP addresses, browser types, and usage patterns.

2. How We Use Your Information

The information we collect is used to:

  • Provide and manage the services you request from us.
  • Communicate with you about project updates, support, and billing.
  • Improve our services, offerings, and customer experience.
  • Ensure compliance with legal and regulatory requirements.

We will never sell or share your personal or business information with third parties, except for the contractors involved in your project, who are bound by similar confidentiality agreements.

3. Storage and Security of Data

We store your personal and business data securely and take all reasonable measures to protect it from unauthorized access, use, or disclosure. Security measures include encryption, access controls, and regular audits of our systems.

  • Your information will only be accessible by authorized OnsiteSetup personnel and contractors who require it to perform their duties.
  • We retain your data for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

4. Non-Disclosure Agreement (NDA)

This NDA is incorporated as part of our Privacy Policy and applies to all confidential information exchanged during the course of your engagement with OnsiteSetup.

4.1 Definition of Confidential Information

"Confidential Information" refers to any proprietary, business, technical, or financial information disclosed by one party ("Disclosing Party") to the other party ("Receiving Party") in connection with the services provided by OnsiteSetup. This includes, but is not limited to:

  • Business plans, strategies, customer lists, pricing, or financial information.
  • Project specifications, timelines, and objectives.
  • Any information marked or deemed confidential during the course of discussions or collaboration.

4.2 Obligations of the Receiving Party

The Receiving Party agrees to:

  • Keep all Confidential Information confidential and use it solely for the purpose of fulfilling its obligations as outlined in the services agreement.
  • Not disclose Confidential Information to any third party without the prior written consent of the Disclosing Party, except for those contractors directly involved in the project and bound by a similar NDA.
  • Take all reasonable steps to protect Confidential Information from unauthorized use or disclosure.

4.3 Exceptions to Confidentiality

The Receiving Party’s obligations under this NDA do not apply to information that:

  • Was publicly available at the time of disclosure or becomes publicly available through no fault of the Receiving Party.
  • Is received from a third party who has the legal right to disclose the information.
  • Is required to be disclosed by law or court order, in which case the Receiving Party shall promptly notify the Disclosing Party and cooperate with any efforts to obtain a protective order or limit disclosure.

4.4 Duration of Confidentiality

The confidentiality obligations outlined in this NDA remain in effect for a period of five (5) years from the date the Confidential Information is disclosed, unless a longer duration is required by law.

5. Data Sharing with Contractors

OnsiteSetup may share necessary project-related information with third-party contractors in order to fulfill the services we are providing. All contractors are bound by confidentiality agreements and are required to adhere to the same standards of data protection outlined in this policy.

6. Client Rights

You have the right to:

  • Access and review the personal and business information we hold about you.
  • Request corrections or updates to your information.
  • Request the deletion of your data, except where it is required for legal or business purposes.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services, track your preferences, and provide a better user experience. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy & NDA

OnsiteSetup reserves the right to update or modify this Privacy Policy and NDA at any time. Changes will be effective immediately upon posting to our website. We will notify you of any material changes via email or on our website.

9. Governing Law

This Privacy Policy and NDA shall be governed by and construed in accordance with the laws of the jurisdiction in which OnsiteSetup operates.

10. Contact Information

If you have any questions about this Privacy Policy, the NDA, or how your information is handled, please contact us at:

  • Email: contracts@onsitesetup.com
  • Phone: +61 432 999 434

By using our services, you agree to the terms outlined in this Privacy Policy and NDA.

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